Customer Care

           
 

 

Understanding Your Cool N Lite® Film

Upon installation, there will be a hazy (undulated) look to the surface of the windows due to water moisture being trapped in between. Bubbling during the curing process is common, the moisture trapped within will vaporize in 2 – 3 weeks time.

If you find air pockets arising due to tension release emerging from the edge of the film, you are kindly advised to return to the installation centre for immediate rectification.

 

Automotive Installation

it is advised that you keep the windows wound up for at least 48 hours after installation to prevent “shifting” of film before the adhesive system adheres to the glass.

During the period of curing, please Do Not use the heat demister.

Do not apply any form of adhesive stickers and/ or items with suction caps onto the film surface until the adhesive coating is cured and properly adhered to the glass surface.

You are also advised to clean the glass window coating only after it is fully cured, do not apply any cleaning agent directly on the film, and instead use a soft cloth and water to clean the surface.

In the event of defects (if any), do not attempt to rectify yourself, please contact us to arrange for our qualified service crew for inspection and rectification.

 
 
               

Customer Care

           
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